Booking engine

Give patients more
ways to book

Whether they call, book online, or arrive via referral, Avoca captures every source of patient demand automatically, 24/7.

The problem

Radiology bookings are harder than they look

Every failure point is a patient who didn't book.

Calls go unanswered at peak and after hours
Online booking tools can't handle clinical complexity
Clerical staff are hard to find and harder to retain
Patients speak multiple languages, and most tools don't
How Avoca solves it

One booking engine, built for how radiology works

Every channel your patients want, covered

Calls, online bookings, and eReferrals all flow into a single system, so no matter how a patient reaches you, Avoca converts it.

Voice AI agent· Live
00:41
Transcribing...
“My GP referred me for a cardiac MRI. Can I book this week?”
Booking confirmed · Cardiac MRI
Thu 14 Mar, 9:40am · Bondi Junction

Built for radiology workflows

Radiology bookings have clinically complex imaging modalities and prep protocols. Avoca reasons through that complexity without defaulting to a human.

Syncs directly with your RIS

Bookings confirmed in Avoca write back to your RIS in real time, with no manual data entry or double handling.

Task queue
3
Unknown caller
Call · 2m 51s
Call
Anna Wright
Online · CT chest
Callback
Michael Stuart
eReferral · CT abdomen
Info

When someone needs a human, they get one

Avoca handles the majority of interactions automatically. When an exception arises, your team gets full context to act on the right things, not everything.

About 99% of people who use the service don't even recognise that it's AI. They're happy with it, they just book.

Sam Netherclift · Contact Centre Supervisor, Jobfit

86%
call resolution rate
Get started

See how Avoca handles your booking volume

From calls to referrals, see every source of patient demand captured automatically, around the clock.